Shipping & Returns
Shipping charges are pre-paid and added to your invoice. Shipping terms are F.O.B. warehouse or point of manufacture. We ship by the
most efficient and economical means available. We will ship to you via ground or, if you need speedy delivery, your order will be shipped
by FedEx overnight or second day delivery. Your cost will vary depending on the method of shipment and the weight of your shipment.
Extra charges will apply for perishable and hazardous goods
Return Goods Policy: Unauthorized returns are not accepted. A 15% restocking charge is applied to returns on correctly filled orders.
If there has been a shipping error on our part, no restocking fee will be applied. Returns must be made within 30 days of purchase.
Return transportation must be borne by the customer unless there is an error on our part. If you would like to return an item please
contact Customer Service at Harvard Apparatus Canada.